Kindred at Home Receives Top Scores in CMS’s Patient Satisfaction Ratings

 

The Center for Medicare and Medicaid Services (CMS) created the Home Health Consumer Assessment Star Ratings program to measure the experiences of people receiving home health from Medicare-certified home health agencies and to help you decide which one is best for you.

The rating is made up of key measures that summarize the patients’ and their families’ perspective of the home health they have received.

These measures include:

  • Care of the patients
  • Delivery and knowledge of the care plan
  • Communication between providers and patients
  • Understanding and explaining patient’s care
  • Specific care issues
  • Providing care for the patient’s needs
  • Overall rating of care

Several Kindred at Home facilities outperform the national average in the CMS star ratings, earning 5-star ratings. Below is a listing of our top performers for the most recent CMS rating period (Q4 2020).

5 Stars

  • Albertville, Alabama
  • Andalusia, Alabama
  • Anniston, Alabama
  • Athens, Alabama
  • Butler, Alabama
  • Clanton, Alabama
  • Cullman, Alabama
  • Dothan, Alabama
  • Enterprise, Alabama
  • Florence, Alabama
  • Foley, Alabama
  • Fort Payne, Alabama
  • Geneva, Alabama
  • Hoover, Alabama
  • Jasper, Alabama
  • McCalla, Alabama
  • Mobile, Alabama
  • Moulton, Alabama
  • Muscle Shoals, Alabama
  • Pell City, Alabama
  • Phenix City, Alabama
  • Rainbow City, Alabama
  • Russellville, Alabama
  • Selma, Alabama
  • Sylacauga, Alabama
  • Mesa, Arizona
  • Peoria, Arizona
  • Phoenix, Arizona
  • Harrison, Arkansas
  • Paragould, Arkansas
  • San Luis Obispo , California
  • Bradenton, Florida
  • Lake City, Florida
  • Live Oak, Florida
  • Mariana, Florida
  • Ocala, Florida
  • Palatka, Florida
  • Panama City, Florida
  • Pensacola, Florida
  • Port Saint Lucie, Florida
  • Bainbridge, Georgia
  • Thomasville, Georgia
  • Coeur D Alene, Idaho
  • Muncie, Indiana
  • Overland Park, Kansas
  • Danville, Kentucky
  • Lexington, Kentucky
  • Alexandria, Louisiana
  • Baton Rouge, Louisiana
  • Coushatta, Louisiana
  • Hammond, Louisiana
  • Houma, Louisiana
  • Jennings, Louisiana
  • Lafayette, Louisiana
  • Lake Charles, Louisiana
  • Marksville, Louisiana
  • Natchitoches, Louisiana
  • New Iberia, Louisiana
  • Plaquemine, Louisiana
  • Ruston, Louisiana
  • Shreveport, Louisiana
  • West Monroe, Louisiana
  • Bangor, Maine
  • Kennebunk, Maine
  • Portland, Maine
  • Fall River, Massachusetts
  • Marlborough, Massachusetts
  • Pittsfield, Massachusetts
  • Sandwich, Massachusetts
  • Springfield, Massachusetts
  • Flint, Michigan
  • Duluth, Minnesota
  • Amory, Mississippi
  • Booneville, Mississippi
  • Bruce, Mississippi
  • Columbus, Mississippi
  • Flowood, Mississippi
  • Hazlehurst, Mississippi
  • Madison, Mississippi
  • Magee, Mississippi
  • Meridian, Mississippi
  • Morton, Mississippi
  • New Albany, Mississippi
  • Philadelphia, Mississippi
  • Ripley, Mississippi
  • Starkville, Mississippi
  • Tupelo, Mississippi
  • Vicksburg, Mississippi
  • Creve Coeur, Missouri
  • Independence, Missouri
  • Kansas City, Missouri
  • Carson City, Nevada
  • Fernley, Nevada
  • Reno, Nevada
  • Auburn, New York
  • Corning, New York
  • Hauppauge, New York
  • Liverpool, New York
  • Oswego, New York
  • Riverhead, New York
  • Asheville, North Carolina
  • Charlotte, North Carolina 
  • Hickory, North Carolina 
  • Kannapolis, North Carolina
  • Kinston, North Carolina
  • Lillington, North Carolina
  • Lincolnton, North Carolina
  • Pink Hill, North Carolina
  • Rocky Mount, North Carolina
  • Statesville, North Carolina
  • Washington, North Carolina
  • Wilkesboro, North Carolina
  • Winston-Salem, North Carolina
  • Youngsville, North Carolina
  • Beachwood, Ohio
  • Ontario, Ohio
  • Uniontown, Ohio
  • Hugo, Oklahoma
  • Stroudsburg, Pennsylvania
  • Wilkes Barre, Pennsylvania
  • Aiken, South Carolina
  • Anderson, South Carolina
  • Cheraw, South Carolina
  • Clemson, South Carolina
  • Columbia, South Carolina
  • Florence, South Carolina
  • Fort Mill, South Carolina
  • Gaffney, South Carolina
  • Greenville, South Carolina
  • Manning, South Carolina
  • Marion, South Carolina
  • Myrtle Beach, South Carolina
  • Newberry, South Carolina
  • Rock Hill, South Carolina
  • Spartanburg, South Carolina
  • Union, South Carolina
  • Kingsport, Tennessee
  • Abilene, Texas
  • Albany, Texas
  • Athens, Texas
  • Beaumont, Texas
  • Big Spring, Texas
  • Bowie, Texas
  • Bridgeport, Texas
  • Brownwood, Texas
  • Cleburne, Texas
  • El Paso, Texas
  • Graham, Texas
  • Grapevine, Texas
  • Greenville, Texas
  • League City, Texas
  • Mineral Wells, Texas
  • Mt. Pleasant, Texas
  • Olney, Texas
  • Seymour, Texas
  • Tahoka, Texas
  • Vernon, Texas
  • Victoria, Texas
  • Waco, Texas
  • Weatherford, Texas
  • Wichita Falls, Texas
  • Christiansburg, Virginia
  • Roanoke, Virginia
  • Virginia Beach, Virginia
  • Beckley, West Virginia
  • Chapmanville, West Virginia
  • Huntington, West Virginia
  • Princeton, West Virginia
  • Summersville, West Virginia